Overview

This is the introductory video to the Grow Toolkit GoHighLevel snapshot, walking through the three pre-installed patient journeys that come built into every client's instance.

The three journeys are designed to cater to different segments of a dental practice's patient base and growth strategy:

1. General Dentistry — Routine and high-volume services like cleanings, new patient specials, hygiene, and orthodontics.

2. Advanced Care — High-ticket procedures like dental implants, sedation dentistry, and smile makeovers.

3. Specialty (B2B) — A referral-focused journey designed to build relationships with General Practitioners who can refer advanced care cases to specialty practices.

The next video in the series will dive deeper into each individual patient journey and walk through the patient pipeline, including how to manage a new lead from intake through conversion.

Target Patient: Everyday patients in need of routine and preventive dental care.

Best For:

- General practitioner-style services

- Hygiene and cleanings

- New patient specials

- Orthodontics

Use Case: This is the highest-volume journey and serves as the foundation for most dental practices. Designed to capture, nurture, and convert routine-care patients efficiently.

Target Patient: Patients seeking higher-ticket, more complex procedures.

Best For:

- Dental implants

- Sedation dentistry

- Smile makeovers

- Other advanced care procedures

Use Case: Built for longer sales cycles and higher-value transactions. Includes nurture sequences and pipeline stages designed to support consultations, financing decisions, and case acceptance.

Target Audience: Other dental professionals — specifically General Practitioners.

Best For:

- B2B referral relationship building

- Generating advanced care referrals from GPs

- Specialty practices (oral surgery, periodontics, etc.) that rely on referral networks

Use Case: Unlike the first two journeys (which target patients directly), this one targets referral partners. Purpose is to systematize the process of attracting, nurturing, and maintaining relationships with GPs who can refer advanced cases.